Decision Making & Problem Solving Skills For Managers

Uncertainty is the reality of organizational activity. Organisations design their systems and structures as a means of coping with this uncertainty. However, programmed decision making is not always an effective substitute for managerial judgement. The exercise of this judgement, as a process of problem solving, ranges from the routine to the strategic, from routine and operational issues to matters of long term and impactful significance and spans across functional and activity areas for every single manager. These could be related to policy, system, process or people.  Decision making is thus viewed as a crucial competency in any manager’s repertoire of skills.

Managers learn the art of decision making as they acquire experience. Yet some are always more adapt than others. This programme, therefore, is designed to create an opportunity for the participating managers to understand the genesis of decision making and problem solving behavior. Through experiential exercises, it will help the participants to experience themselves in decision making situations and enable them to reflect on their own disposition and decision making styles, in the process becoming more effective as decision makers.

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